Visit your member page
, where you should see something saying "Your account is currently inactive on IVAO. To reactivate it, click here"
Once you have clicked the link, your account status will be "active" once again.
(It can take up to an hour for all the IVAO servers to sync with your reactivation, so you may find you wont be able to connect to the network immediately on reactivation.)
Members that have been inactive (not connected) to the IVAO network as pilot or ATC for a few months, are classified as being "inactive". This means that they can no longer log on to the network and they no longer appear in the member list. Inactivation is an automatic process, the member's data are still available in the database, but they are no longer shown.
If you can remember your VID, the solution is very easy:
Go to http://www.ivao.aero/members/person/details.asp?Id=XXXXXX
and replace the "XXXXXX" with your VID. Reactivation will be automatically done within 15 minutes.
If you don't remember your VID:
Send a message to the Members Department at email@example.com
(where XX is the two letter code of your division) with your name and surname, e-mail used at registration and they will send your ID as soon as possible.
For any problem with our Teamspeak servers, please check this F.A.Q.: http://forum.ivao.aero/index.php?topic=213400.0
Welcome back to IVAO!